Contact

Will I receive the same product that I see in the picture?

Many common questions about Vlone can be answered by visiting our Help Centre

If you would like personalized assistance, Vlone also offers chat for web users in the UK and USA. You can connect with us by live chat or select Contact Us to receive a reply via email at Care@vloneclothings.com  Both options will provide you with the fastest way to get help.

How do I utilize VLONE live chat feature?

Live chat is available in the UK during these hours:

Monday – Friday 9 a.m. – 9 p.m. ET 

Saturday – Sunday 10 a.m. – 6 p.m. ET. 

How to shop and place an order ?

You do need an email address to place and track orders. To check out faster, access your wishlist and order updates; we recommend setting up a Vlones account.

Once you place an order, we will send a confirmation mail to the customer, and all further communication is done via Mail.Care@vloneclothings.com

Return and Refund

We offer a refund on any items returned to us within 3 days of the delivery date, excluding any delivery costs. You can use our Free Collection service to return any unwanted items.

For More Info, please visit our return and refund policy